Support ticket triage system
Swap an expensive LLM pipeline for a decision model hundreds of times cheaper — the savings are your margin.
Companies burn money running big LLMs on high-volume classification. A cheap, typed decision model does ticket routing/tagging at a fraction of the cost. Sell the system on a POC-first basis; the cost saving funds your fee.
How to run it
- Take a sample of the client’s tickets and build a routing spec.
- Run a 2-week POC showing accuracy at a fraction of the cost.
- Convert to a paid deployment or per-ticket pricing.
7-day validation checklist
- Day 1–3: build a classifier on a public/sample ticket set.
- Day 4–7: get one company to agree to a 2-week POC.